Privacy Policy

1. Introduction

EquidistanceSquare ("we," "us," or "our") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices related to the gathering, use, disclosure, and protection of your data when you access our website equidistancesquare.site or employ our yacht charter services.

Your use of our services indicates your acceptance of the procedures detailed in this policy. This policy conforms to existing privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We accrue personal data that you willingly submit to us when you:

• Book a yacht charter
• Contact us via our website or phone
• Opt into our newsletter
• Complete forms on our site
• Engage in surveys or marketing activities

Such data may comprise:

• Your name and contact details (email, telephone, residence)
• Transaction details (processed securely by external payment services)
• Preferences and requisites for the charter
• Backup contact details
• Dietary specifics or health-related info (if mentioned)

2.2 Information Collected Automatically

Our website automatically accumulates certain information about your device and how you interact with our site:

• IP address and geolocation data
• Type and version of your browser
• Web pages you visit and the duration of your visits
• Sites that referred you to ours
• Device characteristics (model, screen size, etc.)

2.3 Cookies and Similar Technologies

For an improved experience on our website, we utilize cookies and similar tracking technologies. They assist us in:

• Remembering your preferences
• Analyzing how our site is used and its performance
• Delivering personalized content
• Enhancing our offerings

You have the ability to manage cookie preferences via your web browser settings or our cookie consent tool.

3. Usage of Your Data

The purposes for which we use the data we collect are:

• Service Provision: For fulfillment of yacht charter services, booking managements, and communication regarding your arrangements
• Customer Service: To attend to your questions and offer assistance
• Transaction Management: To handle payments and invoices
• Safety Measures: To ensure the security of our operations and prevent fraud
• Promotion: With your permission, to send you marketing materials and updates
• Enhancing Our Website: To analyze usage patterns and improve our website's user experience
• Regulatory Adherence: To comply with laws and regulations that are applicable

4. Disclosure and Sharing of Information

Your personal information is not sold, traded, or rented to any third parties. We may share your data in the following scenarios:

4.1 Third-party Service Providers

We might share information with reputable third-party providers who support us with payment processing, web hosting, email distribution, market analytics, performance tracking, and customer service.

4.2 Legal Obligations

We may be required to disclose your data by law or in response to legal proceedings, judicial orders, urgent situations, or for probing potential underhanded or illegal activities.

4.3 Business Transactions

If a merger, acquisition, or sale of company assets occurs, your data may be part of the assets transferred.

5. Data Safety

We enforce suitable security measures, like encryption, secure servers, access management, ongoing assessments, and staff training, to shield your personal data from unauthorized entry, change, reveal, or destruction.

However, since no method of digital storage or transmission is entirely impenetrable, we cannot assure the absolute security of your data.

6. Data Retention

We store your personal information just as long as necessary to satisfy the reasons it was collected for or as mandated by law. Typical retention periods:

• Bookings for Charters: 7 years (for tax/legal reasons)
• Marketing Interactions: until you opt out or request deletion
• Web Analytics Data: 26 months
• Client Support Records: 3 years from the last interaction

7. Your Rights and Choices

You have rights to access, correct, erase (dependant on legal stipulations), port data, opt out of marketing, and regulate cookies. To exercise these rights, please get in touch with us using the information below.

8. Third-party Services

8.1 Google Analytics

Google Analytics is employed for monitoring how our website is used. You can choose to exclude yourself with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links on our website may take you to social media that have their own privacy guidelines.

8.3 Payment Processing Companies

Financial transactions are managed by third-party processors adhering to PCI DSS standards.

9. Cross-border Data Transfers

We might move and process your details in countries other than Spain, while adhering to suitable safeguards in line with applicable privacy laws.

10. Children’s Privacy

Our offerings are not aimed at children below 13 years of age, and we do not purposely gather their information. If it comes to your knowledge that a child has provided us with their data, kindly alert us right away.

11. Modifications to This Privacy Policy

We may adjust this Privacy Policy to mirror updates in our practices or legal mandates. Any changes will be communicated by updating the policy on our website, notifying registered users via email, or presenting an announcement on our platform. Continued usage of our services after the effective date implies acceptance of the amendments.

12. Contact Details

For questions regarding this Privacy Policy or our practices related to data handling, please contact us:

13. Adherence to Google Ads User Consent Policy

We abide by Google Ads' user consent provisions. Changes to your preferences regarding cookies or tracking can be made at any time through our cookie preferences panel.